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 Fees for booking e-tickets

ticketindonesia.info has a simple fee scheme for booking e-tickets. On ticketindonesia.info, you only pay for the price of the ticket and a service charge as listed below. There are no mark-ups between our ticket prices and those of the airlines.

 Airline Reservation * Per passenger
Domestic International
Single trip Return trip Single trip Return trip
 Lion Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Garuda Indonesia € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Citilink € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 AirAsia € 2.50 € 2.00 € 3.00 € 5.00 € 7.50
 Sriwijaya Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Trigana Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Susi Air € 2.50 € 3.00 € 4.50 € 3.00 € 4.50
 Xpress Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Malindo Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Batik Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Wings Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Nam Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
 Thai Lion Air € 2.50 € 2.00 € 3.00 € 2.00 € 3.00
*) This is a one-time fee per reservation
In case of a reservation with two different airlines, the highest fee is applicable for both flights.
A maximum of eight passengers can be booked at once via the website. For bookings of larger groups, please contact us.


What is included in the price?

1. The price of the e-ticket, inclusive of all surcharges and taxes for the e-ticket.
2. Administration fee for reservation and issuing your e-ticket.

What is not included in the price?

Not included are bank fees for payments made to us. A credit card fee applies for each credit card payment and certain types of payments used might also involve a fee from the bank's side which is payable by the customer. Please confirm with your bank if in doubt.

Making changes

ticketindonesia.info does process changes and cancellations of e-tickets bought via the website, telephone, directly at the booking center or in any other way. For changes you can also contact the airline concerned. Contact us if you would like to change or cancel your e-ticket(s).

Fees for changes and cancelations
 Type Fee 
 Change of e-ticket € 3,00 per person per segment 
 Cancelation of e-ticket € 3,00 per person per segment 
Prices above are exclusive of fees calculated by the airlines themselves. Airlines often request fees to be paid for e-tickets that are changed or canceled. These fees are different with each airliner and also vary per class. Normally the higher the class you booked, the easier and cheaper it is to make changes. Process any cancelations as early as possible, as cancelations shortly before departure have higher cancelation fees.

Please realize that ticketindonesia.info always tries to find the cheapest e-tickets available unless you requested otherwise. Usually, these e-tickets can not be changed or cancelled at all after they have been issued. Please check your ticket for the regulations, or contact the airline.

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